Amazon Customer Service: Chat, Call, and More

Quick and Easy Help

If you're experiencing issues with Amazon products or services, there are multiple ways to get assistance. You can visit the Amazon Customer Service site to find answers to common problems, use the online chat feature, or call customer service directly.

Accessing Customer Service Chat from the Mobile App

Yes, you can access the chat feature from within the Amazon mobile app. However, it's important to note that the chat feature is primarily intended for assistance with using Amazon products or troubleshooting issues with malfunctioning devices.